Susan is a passionate, seasoned marketing executive with over 20 years of experience. She is an expert in marketing strategy, customer lifecycle marketing and measurement, website development and designing seamless end-to-end customer experiences.

The majority of Susan’s career has been in financial services, specifically at American Express, Merrill Lynch and the YMCA Retirement Fund where she held a variety of leadership positions. Susan is recognized for her collaborative orientation, and her ability to build and manage cross-functional teams.

Susan earned a BS in Corporate Finance from Fordham University, an MBA from Pace University and a certificate in Digital Marketing from Cornell University.